In today’s ever-evolving digital landscape, ensuring the utmost protection of your personal information is City’s first priority. Recognizing the inherent vulnerabilities associated with traditional email and password logins, we have fortified our platform with additional layers of security to safeguard your data. That’s why we’ve made some big improvements to our login process.
Logging in with just your email and password isn’t enough to keep your account secure anymore. That’s why we’ve added an extra layer of protection. Now, along with your email and password, you’ll also need to enter a special One-Time Password code (OTP) that you’ll get in an email. This extra step makes it much harder for anyone to get into your account without your permission.
Furthermore, we have introduced support for a cutting-edge authentication method known as “passkey.” This advanced feature empowers users to leverage their Windows Hello credentials or biometric identifiers such as fingerprints (via fingerprint readers) or facial recognition (through compatible mobile devices) for authentication purposes. By embracing these sophisticated authentication mechanisms, we offer a heightened level of security, surpassing the limitations of conventional login methods. These methods are much harder for anyone else to fake, so your account stays safer than ever.
These changes might seem small, but they make a big difference in keeping your account safe from hackers and other bad actors. We’re committed to making sure your experience with MyRichmond is as secure as possible, and this strategic enhancement will fortifies the integrity of our platform to protecting your privacy and data.
Thanks for trusting us with your information — Your security and peace of mind are our top priorities, and we’re always working to keep it safe.