Support

Mobile App Support

Which device does MyRichmond mobile app support?

Supported Mobile Devices: iOS Target/Compile […]

Mobile App Support

Not able to login when clicking “Login with Biometrics”

Problem:  After I reinstall MyRichmond […]

MyRichmond Profile Settings Settings Support

How do I delete my MyRichmond account ?

A staff will contact you […]

My Business

I am having trouble with the My Business Portal

For more information about accessing […]

MyHome Property Tax Support

How do I register to receive Property Tax Bills through email

Click on the My Home […]

MyHome Support Utilities

How do I register to receive Utilities bill through email

Click on the My Home […]

MyHome Support Uncategorized

How do I remove a property from My Home

Click on the My Home […]

MyHome Support Utilities

How do I unlink my Utility account

Visit the Utility tab within […]

My Activities MyCommunity

I want to add my activities to my own calendar. How do I do this?

There are two ways to […]

My Activities MyCommunity

What’s the difference between the Upcoming Activities and Registered Activities pages?

The Upcoming Activities list is […]

My Activities MyCommunity

I’m trying to link my WebReg account and it doesn’t work. What should I do?

If you have entered your […]

Find Events MyCommunity

I selected to view only Free events, but some include cost information. Why?

There are some events that […]

Find Events MyCommunity

Is the event suitable for my age group?

Some events are suitable for […]

Find Events MyCommunity

Is an event accessible?

In the Detail view, every […]

Find Events MyCommunity

I’m interested in an event and want to add it to my own calendar. How do I do this?

You can click on the […]